Benchmarking for Processes in the HR Service Centre
The majority of large-scale HR organisations in Germany have made various efforts during the past several years to bundle administrative HR Processes in centralised "Service Centres". By way of the standardisation and automation of processes and gateways – as well as by specialisation and pooling of employees – the aim was to make scale effects useful. Now numerous companies are faced with the question of how the meanwhile achieved productivity of their Service Centres compares to other markets, especially considering that in many companies, the services provided by such Service Centres were offset towards their internal buyers.
Baumgartner & Partner offers – with its Benchmarking for Processes in the HR Service Centre the platform for evaluating your HR Service Centre for its competitiveness in terms of processing times and costs of the services provided, as well as draw conclusions on the influence of scale effects on both aspects.
Baumgartner & Partner Unternehmensberatung GmbH
Kurze Mühren 13
20095 Hamburg
Tel: +49 (40) 28 41 64 – 0
Fax: +49 (40) 28 41 64 – 11
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