Benchmarking for Customer Processes (Receivables)
The Benchmarking for Customer Processes analyses all relevant partial processes involved in the single process of receivables accounting:
- Perform applications management
- Perform credit management
- Create invoices
- Process invoices
- Process credited amounts (crediting processes)
- Process the sale or cession of payables
- Initiate a payment receipt
- Allocate and post credited amounts
- Clarify credited amounts
- Perform customer-service functions
- Process dunning letters
- Advisory service reporting and financial accounting
- Perform and document controls/checks
Baumgartner & Partner Unternehmensberatung GmbH
Kurze Mühren 13
20095 Hamburg
Tel: +49 (40) 28 41 64 – 0
Fax: +49 (40) 28 41 64 – 11
You can find further relevant information here:
